Exceeded My Expectations!
December 23, 2012 – I felt so comfortable working with Karla and the team from the very beginning, this is a well run family business – personalized service at it’s best. I knew what I was looking for and they made it happen. We found a set that I liked and then added a few modifications to include all that I wanted. I love that they took the perspective of my children who would be using it to ensure it met their needs – my kids love it! Even in the cold I can’t get my kids to come in now and it’s amazing how they start playing with old toys again too – quality investment.
I have to say my expectations were also exceeded as the delivery and setup even happened a week earlier than I expected. I literally went in to look at sets, made the purchase and the set was installed the next week.
Thanks Texas Backyard, I know we will enjoy this for years to come!
David R. || Round Rock, TX
Better Quality Than Rainbow
March 16, 2013 – After researching playscapes for weeks, we bought one from Homeplace. We were on our way to check out Rainbow, when we drove by TBS. We looked around and were helped by Kyle. He was very professional and answered all of our questions. We bought a Backyard Adventures set and a few weeks later it was installed. Our kids love it and it is a quality playscape that appears that will last a long time. I would have gave them a 5 star review except the tire swing was not installed correctly and they had to come back out to reinstall. They came the next day and fixed it. Great customer service!
Side note–we did check out Rainbow and we were not impressed!
Alma A. || Austin, TX
Highly Recommended Shed Selection
June 28, 2013 – I had been to several companies throughout the Austin area looking for a quality shed. After shopping around I found Texas Backyard Structures. I talked to the owner and he drew up the plans for a 10′ x 14′ shed with the heavier duty walls. The quote was less than other companies I had previously visited. I was sure glad to receive my shed, I could finally empty out my garage and park my cars where they belong. Set up and delivery was prompt and on time and executed in a professional manner. I recommend them highly!
Guadalupe C. || Pflugerville, TX
Patient & Professional Retailer!
January 21, 2014 – The people were really patient and helpful to how indecisive me and my husband were initially. When we decided on the building we wanted everything went very smoothly. We were concerned about the very small cramped road leading into our property but that was no problem for them either! Very professional people and great customer service! Thanks Sam for you and your teams help!!
Nicole F. || Round Rock, TX
Great Utility Buildings!
June 4, 2014 – We purchased a Colonial 8×8 building and Melanie (Sales Rep.) was excellent at showing us models and explaining all the details. She helped us pick colors for the sides and shingle for the roof. They scheduled the on-site build for a time that was convenient for us. Joe (Installer) even called to let us know that they were in route. The install went great and took only 3-1/2 hours. They also left the work area clean. We were allowed to fully inspect the building and Joe explained the doors, locks and warranty. Two days after the install, we received a thank you letter and a copy of the warranty with the final invoice details. Next summer we are going to have HomePlace put in a gazebo.
All the staff were friendly and helpful. We are extremely pleased with our new Colonial building. Thank you, Texas Backyard Structures.
Lisa D. || Pflugerville, TX